Search The iOS Post

Email Us: info@theiOSpost.com

 Keep updated by following The iOS Post in the different Social Networks   

Powered by Squarespace
« iPhone 5 Available Today in 22 More Countries | Main | Netflix Updated with iPhone 5 and iOS 6 Support »
Friday
Sep282012

Tim Cook on iOS 6 Maps: "We Fell Short on This Commitment"

Apple's CEO Tim Cook published a letter today to its customers explaining why they went ahead an created a new version of Maps and went ahead and apologized because the result of iOS 6 Maps hasn't been good enough. Apple has received a backlash for all the problems foundon the Maps app.

In his letter Cook stated that the more you use it the better they get and if you still not satisfied, there a re alternatives in the App Store that can be used.

Below you can read the letter.

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

PrintView Printer Friendly Version

EmailEmail Article to Friend

References (2)

References allow you to track sources for this article, as well as articles that were written in response to this article.
  • Response
    Response: Source
    Terrific Web-site, Continue the great work. thnx!
  • Response
    Tim Cook on iOS 6 Maps: "We Fell Short on This Commitment" - The iOS Post - The iOS Post - All Things iOS and the Apple World

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.

My response is on my own website »
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>