Apple Responds to the App Store App Updates Issue
Gustavo Franceschini |
Thursday, July 5, 2012 at 6:05PM ![]()
Earlier today we posted about the problems iOS users have experienced after updating apps from the App Store. At that moment Apple didn't offer a statement regarding this, but they have done it now through the iOS developer forums.
From the iTunes Connect account they responded to developers:
We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for updates.
Instapaper developer Marco Arment created a list of symptoms:
- The app crashes immediately on launch, every time, even after a delete and reinstall as long as the corrupt file is being served by the App Store.
- It doesn’t even show the
Default.pngbefore crashing. Just a split-second of a partial fade to black, then back to Springboard. - It may only affect customers in some regions.
- If updating from iTunes, some customers might get a dialog citing error 8324 or 8326.
- Mac apps might show this dialog:
“[App] is damaged and can’t be opened. Delete [App] and download it again from the App Store.” - The console might show:
AppleFairplayTextCrypterSession::fairplayOpen() failed, error -42110
As soon Apple updates on the situation we will let you know.



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