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Thursday
Jul052012

Apple Responds to the App Store App Updates Issue

Earlier today we posted about the problems iOS users have experienced after updating apps from the App Store. At that moment Apple didn't offer a statement regarding this, but they have done it now through the iOS developer forums.

From the iTunes Connect account they responded to developers:

 

We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for updates.

Instapaper developer Marco Arment created a list of symptoms:

  • The app crashes immediately on launch, every time, even after a delete and reinstall as long as the corrupt file is being served by the App Store.
  • It doesn’t even show the Default.png before crashing. Just a split-second of a partial fade to black, then back to Springboard.
  • It may only affect customers in some regions.
  • If updating from iTunes, some customers might get a dialog citing error 8324 or 8326.
  • Mac apps might show this dialog:
    “[App] is damaged and can’t be opened. Delete [App] and download it again from the App Store.”
  • The console might show: AppleFairplayTextCrypterSession::fairplayOpen() failed, error -42110

As soon Apple updates on the situation we will let you know.

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